We ask you to be considerate of the medical needs of others and call our office promptly within 1 full business day prior to your appointment if you are unable to make your appointment time. This allows us to make your appointment available to another patient who needs medical attention.
If you do not arrive for your appointment, or fail to cancel 1 full business day before your appointment time, there will be a $50 no show fee applied to your account that will need to be paid in full by the next scheduled appointment time. This fee cannot be billed to your insurance company.
You may be reminded of your upcoming appointment by portal reminder, text, or phone call. Please understand that these reminders regarding your appointment are a COURTESY only, any disputes regarding no shows because of a courtesy call or text “not received” will NOT be waived. You are ultimately responsible.
The providers make every effort to be respectful of our patients’ time and to see our patients on time. Please be aware that if you arrive 15 minutes after your scheduled appointment time, you may be asked to reschedule.
Insurance and Payments Accepted
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Self Pay
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Aetna
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Baylor Scott & White Health Plan (BSWHP)
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Blue Cross Blue Shield PPO
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Blue Cross Blue Shield - Blue High Performance Network
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Cigna PPO
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Humana Choice Care PPO
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Humana Medicare Choice PPO
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Humana Medicare Gold Choice PFFS
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Medicare Part B** see below**
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UHC-HMO Select
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UHC-Non-HMO Choice/Options
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UHC Medicare
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WellMed
Medicare "Non-Participating"
We are listed as a "non-participating" Medicare Provider.
This means that non-participating providers have signed up to accept Medicare Insurance but do not accept Medicare's approved fee amount as full payment.
Non-Participating Providers charge up to a 15% co-insurance from the patient above Medicare's approved amount for the cost of services you receive. (known as the limiting charge). This means you are responsible for up to 35% (20% coinsurance + 15% limiting charge) of Medicare's approved amount for covered services. Limiting charges are not billable to secondary insurance like AARP, Aetna, etc.
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Example: If a new patient visit on Medicare is $140, you would be responsible for 15% additional charge which would be $21 and this is not billable to Medicare or any secondary insurance plans. If you are also responsible for 20% coinsurance you would pay $28 (20% coinsurance) PLUS $21 for a total of $49.
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* This fee does not apply to Medicare Advantage Plans.
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